Assessor Resource

SHBHREF004
Enhance hair designs using chemical reformation techniques

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the performance outcomes, skills and knowledge required to create contemporary and classic hair designs, for a range of structures and lengths, enhanced by the creative application of chemical hair reformation treatments. It involves using chemical curling, volumising, straightening and relaxing techniques.

This unit applies to senior hairdressers and barbers who work in salons or as session stylists or technical advisors to product companies. They work independently, have considerable specialist skills and knowledge and provide technical leadership, training and support to team members.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop advanced product knowledge, designs and techniques.

1.1.Develop and maintain chemical hair reformation product knowledge.

1.2.Research hair designs which incorporate chemical reformation and develop own designs and techniques.

1.3.Share new knowledge and techniques with other staff members.

2. Consult with client and assess hair.

2.1.Access and review any existing client hair reformation history or create for new clients.

2.2.Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl, wave or body.

2.3.Discuss client preferences, and expectations of desired finished result using visual aids to assist.

2.4.Engage client in discussion about lifestyle and self-care factors that may impact on success of chemical reformation treatment.

2.5.Visually and physically examine and analyse client hair characteristics and condition.

2.6.Evaluate planned or existing haircut structure for suitability of curling, volumising, straightening or relaxing effects.

2.7.Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair reformation treatments appropriate for the client.

2.8.Determine the best design and obtain client agreement to proceed with recommended reformation services.

3. Select products and prepare for service.

3.1.Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of chemicals.

3.2.Select chemical reformation and matching neutralising products to match hair analysis and planned design.

3.3.Select and prepare equipment according to product instructions and application methods to be used.

3.4.Take personal precautions to prevent own skin reactions to reformation chemicals throughout preparation and reformation service.

3.5.Measure and prepare reformation chemicals, according to product instructions and ensure minimal wastage.

3.6.Apply wraps, towels and skin barrier cream to ensure client protection and safety.

4. Apply products using creative techniques.

4.1.Maintain client and operator comfort and safety throughout reformation service according to organisational procedures.

4.2.Select and use creative curling, volumising, straightening or relaxing techniques according to planned design.

4.3.Apply products evenly at each stage in the process, according to product instructions.

4.4.Time processing of reformation products, according to product instructions, check at regular intervals and judge when desired finished result is achieved.

5. Rinse, neutralise and condition hair.

5.1.Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals.

5.2.Measure, apply and process neutralising products, according to product instructions.

5.3.Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time.

5.4.Apply conditioning products, according to product instructions.

5.5.Use water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

6. Finish designs and service.

6.1.Select finishing tools and techniques and use to achieve planned designs to client satisfaction.

6.2.Review service outcomes against client design expectations and confirm client satisfaction with result.

6.3.Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.

6.4.Reach agreement with client on proposed solutions through positive and open communication.

6.5.Advise on after service maintenance and recommend home care products.

6.6.Update client history to include full details of reformation service.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

complete a research project, using information from at least three different sources, to identify, explore and complete a written report on:

current chemical hair curling, volumising and straightening products and techniques and use in enhancing classic and creative hair designs

new and emerging products, techniques and creative hair designs which incorporate chemical reformation

develop a creative hair design, which incorporates chemical reformation, for each of these haircut structures:

short

medium

long

solid form

layered

graduated

incorporate these hair reformation enhancements cumulatively within the above suite of designs:

full head

partial head

changes in texture

adding curl root to point (spiral)

adding curl or volume point to root

adding waves

relaxing natural curl

increasing body

increasing volume

consult with at least four clients, each with different haircut structures and hair reformation preferences, and complete reformation services using creative techniques to enhance their hair designs

for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate reformation treatments:

hair and scalp condition

hair texture

hair density

hair porosity

degree of curl or wave

length of hair

effects on hair of previous chemical services

record the following details of the chemical reformation service in the history for each client serviced:

pre-service hair analysis

contraindications

desired degree of curl, wave or relaxation

products, strengths and processing times used

tools and techniques used

degree of curl, wave or relaxation achieved

recommended home care products.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

key characteristics and interrelationships of the elements and principles of hair design and use in achieving creative hair designs which incorporate chemical reformation;

elements of hair design:

line

shape

direction

size

texture

colour

principles of hair design:

balance

gradation

repetition

contrast

harmony

dominance

unity

a wide range of chemical texturising and straightening techniques and effects on different haircut structures

a range of different winding techniques and how these are used to achieve different effects when curling or volumising hair:

fan wind

classic wind

directional wind

spiral wind

hair biology, at an elementary level of understanding:

main functions and role of hair

main factors contributing to degree of curl or wave in hair

structure and cellular features of hair and hair follicles

process of hair growth and the hair growth cycle

characteristics of normal and damaged hair

basic concepts of cosmetic chemistry, as they apply to effective and safe use of chemical reformation products:

bonds

molecules

chemical compounds

chemical change

neutralisation

acids and bases

pH

at an elementary level of understanding, the chemical and physical effects on hair structure and bonds, texture and curl or wave of:

protein fillers

perm solutions

chemical straightening and relaxing products

post-process conditioners

neutralisers

anti-frizz products

styling gels

application of heat

key factors that influence degree of curl, body and relaxation achieved:

hair porosity

hair condition

product type and strength

processing time

environmental humidity

tools and techniques used

contraindications to using chemical hair reformation products:

abnormal scalp conditions, including broken or weeping areas of skin

hair or scalp damage from previous chemical hair treatments

highly porous hair

resistant hair

organisation’s chemical hair curling, volumising and straightening products range:

strengths and formulation

product purpose

action on the hair

limitations to achieving desired result

application instructions

processing times

role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

basic aspects of local government, state or territory health regulations applicable to providing chemical hair reformation services

industry practices and organisational procedures for:

client comfort and safety with particular emphasis on:

using gown and towels to protect client clothes

application of barrier creams to face and neckline

avoiding product contact with eyes

avoiding hair breakage by application 1cm from hair root

monitoring client scalp comfort and condition

work health and safety for providing chemical reformation treatments, with particular emphasis on:

avoiding product contact with operator eyes and skin

avoiding inhalation of fumes during product preparation and application

using correct posture and adjusting height of client chair to avoid fatigue and injury

using correct techniques to hold, grip and manipulate hair reformation tools to avoid fatigue and injury

minimising wastage of chemical reformation products

water efficiency

waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste.

Skills must be demonstrated in a hairdressing or barbering environment; this can be:

a hairdressing or barbering industry workplace; or

a simulated hairdressing or barbering workplace, set up for the purpose of skills assessment that provides services to paying members of the public.

Assessment must ensure use of:

paying clients with different hair curling, volumising and straightening requirements; these can be:

clients in a hairdressing or barbering industry workplace, or

clients in a simulated hairdressing or barbering workplace within a training organisation who have the expectation that the services provided reflect those of a commercial business

activities that require the individual to work with commercial speed, timing and productivity to complete client services within designated timeframes that reflect accepted industry practice

a ventilated product preparation area with:

preparation benches

product storage areas including secure storage for hazardous substances

washing up sink with hot and cold running water for cleaning equipment

operator hand washing facilities:

basin with hot and cold running water

liquid soap

single use towels or hand dryer

a diverse professional range of chemical hair curling and volumising products of various strengths to include:

pre-perm porosity treatments

alkaline perms

acid perms

neutralisers

a diverse professional range of chemical straightening products of various strengths to include:

pre-process fillers

curl relaxers for chemically treated hair

hair straighteners for untreated naturally curly or wavy hair

hair straighteners for strong or resistant natural curls

neutralisers

a hairdressing or barbering services workstation with:

one mirror per workstation

one adjustable client services chair per workstation

one blow dryer per workstation

heat lamps

heat diffuser

clean client gowns or wraps

clean client towels

one operator trolley per workstation stocked with:

applicator brushes

cotton wool

hair rollers of different sizes

medium-toothed combs with even edges

perm papers

perm rods of various sizes

pin curl clips

plastic bowls

straightening boards

post process styling products

personal protective equipment:

apron

disposable safety masks or safety goggles

rubber or disposable gloves

skin barrier cream

a basin services area with:

shampoo back wash basins with hot and cold running water and adjustable temperature controls

shampoo hoses or spray attachments

client shampoo chairs or couches

clean client gowns or wraps

clean client towels

a diverse professional range of:

pre-process shampoos and softeners

post process conditioning products

product:

instructions

Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

template client history records

organisational procedures for:

client comfort and safety

work health and safety for providing chemical reformation treatments

waste minimisation

water efficiency

disposal of hazardous and other waste.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors; and:

hold a Certificate IV qualification in Hairdressing, or be able to demonstrate equivalence of competencies; and

have at least three years full time employment experience as a hairdresser in a salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a hairdressing qualification; this cannot include any indentured traineeship or apprenticeship period; or

have at least three years full time employment experience as a barber in a shop or salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a barbering qualification; this cannot include any indentured traineeship or apprenticeship period.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop advanced product knowledge, designs and techniques.

1.1.Develop and maintain chemical hair reformation product knowledge.

1.2.Research hair designs which incorporate chemical reformation and develop own designs and techniques.

1.3.Share new knowledge and techniques with other staff members.

2. Consult with client and assess hair.

2.1.Access and review any existing client hair reformation history or create for new clients.

2.2.Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl, wave or body.

2.3.Discuss client preferences, and expectations of desired finished result using visual aids to assist.

2.4.Engage client in discussion about lifestyle and self-care factors that may impact on success of chemical reformation treatment.

2.5.Visually and physically examine and analyse client hair characteristics and condition.

2.6.Evaluate planned or existing haircut structure for suitability of curling, volumising, straightening or relaxing effects.

2.7.Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair reformation treatments appropriate for the client.

2.8.Determine the best design and obtain client agreement to proceed with recommended reformation services.

3. Select products and prepare for service.

3.1.Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of chemicals.

3.2.Select chemical reformation and matching neutralising products to match hair analysis and planned design.

3.3.Select and prepare equipment according to product instructions and application methods to be used.

3.4.Take personal precautions to prevent own skin reactions to reformation chemicals throughout preparation and reformation service.

3.5.Measure and prepare reformation chemicals, according to product instructions and ensure minimal wastage.

3.6.Apply wraps, towels and skin barrier cream to ensure client protection and safety.

4. Apply products using creative techniques.

4.1.Maintain client and operator comfort and safety throughout reformation service according to organisational procedures.

4.2.Select and use creative curling, volumising, straightening or relaxing techniques according to planned design.

4.3.Apply products evenly at each stage in the process, according to product instructions.

4.4.Time processing of reformation products, according to product instructions, check at regular intervals and judge when desired finished result is achieved.

5. Rinse, neutralise and condition hair.

5.1.Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals.

5.2.Measure, apply and process neutralising products, according to product instructions.

5.3.Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time.

5.4.Apply conditioning products, according to product instructions.

5.5.Use water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures.

6. Finish designs and service.

6.1.Select finishing tools and techniques and use to achieve planned designs to client satisfaction.

6.2.Review service outcomes against client design expectations and confirm client satisfaction with result.

6.3.Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance.

6.4.Reach agreement with client on proposed solutions through positive and open communication.

6.5.Advise on after service maintenance and recommend home care products.

6.6.Update client history to include full details of reformation service.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

complete a research project, using information from at least three different sources, to identify, explore and complete a written report on:

current chemical hair curling, volumising and straightening products and techniques and use in enhancing classic and creative hair designs

new and emerging products, techniques and creative hair designs which incorporate chemical reformation

develop a creative hair design, which incorporates chemical reformation, for each of these haircut structures:

short

medium

long

solid form

layered

graduated

incorporate these hair reformation enhancements cumulatively within the above suite of designs:

full head

partial head

changes in texture

adding curl root to point (spiral)

adding curl or volume point to root

adding waves

relaxing natural curl

increasing body

increasing volume

consult with at least four clients, each with different haircut structures and hair reformation preferences, and complete reformation services using creative techniques to enhance their hair designs

for each client, complete a pre-treatment hair analysis covering the following characteristics to recommend appropriate reformation treatments:

hair and scalp condition

hair texture

hair density

hair porosity

degree of curl or wave

length of hair

effects on hair of previous chemical services

record the following details of the chemical reformation service in the history for each client serviced:

pre-service hair analysis

contraindications

desired degree of curl, wave or relaxation

products, strengths and processing times used

tools and techniques used

degree of curl, wave or relaxation achieved

recommended home care products.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

key characteristics and interrelationships of the elements and principles of hair design and use in achieving creative hair designs which incorporate chemical reformation;

elements of hair design:

line

shape

direction

size

texture

colour

principles of hair design:

balance

gradation

repetition

contrast

harmony

dominance

unity

a wide range of chemical texturising and straightening techniques and effects on different haircut structures

a range of different winding techniques and how these are used to achieve different effects when curling or volumising hair:

fan wind

classic wind

directional wind

spiral wind

hair biology, at an elementary level of understanding:

main functions and role of hair

main factors contributing to degree of curl or wave in hair

structure and cellular features of hair and hair follicles

process of hair growth and the hair growth cycle

characteristics of normal and damaged hair

basic concepts of cosmetic chemistry, as they apply to effective and safe use of chemical reformation products:

bonds

molecules

chemical compounds

chemical change

neutralisation

acids and bases

pH

at an elementary level of understanding, the chemical and physical effects on hair structure and bonds, texture and curl or wave of:

protein fillers

perm solutions

chemical straightening and relaxing products

post-process conditioners

neutralisers

anti-frizz products

styling gels

application of heat

key factors that influence degree of curl, body and relaxation achieved:

hair porosity

hair condition

product type and strength

processing time

environmental humidity

tools and techniques used

contraindications to using chemical hair reformation products:

abnormal scalp conditions, including broken or weeping areas of skin

hair or scalp damage from previous chemical hair treatments

highly porous hair

resistant hair

organisation’s chemical hair curling, volumising and straightening products range:

strengths and formulation

product purpose

action on the hair

limitations to achieving desired result

application instructions

processing times

role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

basic aspects of local government, state or territory health regulations applicable to providing chemical hair reformation services

industry practices and organisational procedures for:

client comfort and safety with particular emphasis on:

using gown and towels to protect client clothes

application of barrier creams to face and neckline

avoiding product contact with eyes

avoiding hair breakage by application 1cm from hair root

monitoring client scalp comfort and condition

work health and safety for providing chemical reformation treatments, with particular emphasis on:

avoiding product contact with operator eyes and skin

avoiding inhalation of fumes during product preparation and application

using correct posture and adjusting height of client chair to avoid fatigue and injury

using correct techniques to hold, grip and manipulate hair reformation tools to avoid fatigue and injury

minimising wastage of chemical reformation products

water efficiency

waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other hairdressing waste.

Skills must be demonstrated in a hairdressing or barbering environment; this can be:

a hairdressing or barbering industry workplace; or

a simulated hairdressing or barbering workplace, set up for the purpose of skills assessment that provides services to paying members of the public.

Assessment must ensure use of:

paying clients with different hair curling, volumising and straightening requirements; these can be:

clients in a hairdressing or barbering industry workplace, or

clients in a simulated hairdressing or barbering workplace within a training organisation who have the expectation that the services provided reflect those of a commercial business

activities that require the individual to work with commercial speed, timing and productivity to complete client services within designated timeframes that reflect accepted industry practice

a ventilated product preparation area with:

preparation benches

product storage areas including secure storage for hazardous substances

washing up sink with hot and cold running water for cleaning equipment

operator hand washing facilities:

basin with hot and cold running water

liquid soap

single use towels or hand dryer

a diverse professional range of chemical hair curling and volumising products of various strengths to include:

pre-perm porosity treatments

alkaline perms

acid perms

neutralisers

a diverse professional range of chemical straightening products of various strengths to include:

pre-process fillers

curl relaxers for chemically treated hair

hair straighteners for untreated naturally curly or wavy hair

hair straighteners for strong or resistant natural curls

neutralisers

a hairdressing or barbering services workstation with:

one mirror per workstation

one adjustable client services chair per workstation

one blow dryer per workstation

heat lamps

heat diffuser

clean client gowns or wraps

clean client towels

one operator trolley per workstation stocked with:

applicator brushes

cotton wool

hair rollers of different sizes

medium-toothed combs with even edges

perm papers

perm rods of various sizes

pin curl clips

plastic bowls

straightening boards

post process styling products

personal protective equipment:

apron

disposable safety masks or safety goggles

rubber or disposable gloves

skin barrier cream

a basin services area with:

shampoo back wash basins with hot and cold running water and adjustable temperature controls

shampoo hoses or spray attachments

client shampoo chairs or couches

clean client gowns or wraps

clean client towels

a diverse professional range of:

pre-process shampoos and softeners

post process conditioning products

product:

instructions

Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

template client history records

organisational procedures for:

client comfort and safety

work health and safety for providing chemical reformation treatments

waste minimisation

water efficiency

disposal of hazardous and other waste.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors; and:

hold a Certificate IV qualification in Hairdressing, or be able to demonstrate equivalence of competencies; and

have at least three years full time employment experience as a hairdresser in a salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a hairdressing qualification; this cannot include any indentured traineeship or apprenticeship period; or

have at least three years full time employment experience as a barber in a shop or salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a barbering qualification; this cannot include any indentured traineeship or apprenticeship period.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop and maintain chemical hair reformation product knowledge. 
Research hair designs which incorporate chemical reformation and develop own designs and techniques. 
Share new knowledge and techniques with other staff members. 
Access and review any existing client hair reformation history or create for new clients. 
Determine, through discussion and questioning, nature of client dissatisfaction with current degree of hair curl, wave or body. 
Discuss client preferences, and expectations of desired finished result using visual aids to assist. 
Engage client in discussion about lifestyle and self-care factors that may impact on success of chemical reformation treatment. 
Visually and physically examine and analyse client hair characteristics and condition. 
Evaluate planned or existing haircut structure for suitability of curling, volumising, straightening or relaxing effects. 
Consider the interplay of the elements and principles of hair design to visualise, communicate and recommend hair reformation treatments appropriate for the client. 
Determine the best design and obtain client agreement to proceed with recommended reformation services. 
Use knowledge of hair biology and cosmetic chemistry, as it applies to hair reformation treatments, to ensure effective and safe use of chemicals. 
Select chemical reformation and matching neutralising products to match hair analysis and planned design. 
Select and prepare equipment according to product instructions and application methods to be used. 
Take personal precautions to prevent own skin reactions to reformation chemicals throughout preparation and reformation service. 
Measure and prepare reformation chemicals, according to product instructions and ensure minimal wastage. 
Apply wraps, towels and skin barrier cream to ensure client protection and safety. 
Maintain client and operator comfort and safety throughout reformation service according to organisational procedures. 
Select and use creative curling, volumising, straightening or relaxing techniques according to planned design. 
Apply products evenly at each stage in the process, according to product instructions. 
Time processing of reformation products, according to product instructions, check at regular intervals and judge when desired finished result is achieved. 
Rinse hair thoroughly and evenly using tepid water to remove residual reformation chemicals. 
Measure, apply and process neutralising products, according to product instructions. 
Rinse hair thoroughly to remove residual neutralising chemicals after specified product instruction processing time. 
Apply conditioning products, according to product instructions. 
Use water resources efficiently during service and safely dispose of hazardous and other waste according to organisational procedures. 
Select finishing tools and techniques and use to achieve planned designs to client satisfaction. 
Review service outcomes against client design expectations and confirm client satisfaction with result. 
Propose remedial action in response to any client concerns and post service analysis of hair condition and appearance. 
Reach agreement with client on proposed solutions through positive and open communication. 
Advise on after service maintenance and recommend home care products. 
Update client history to include full details of reformation service. 

Forms

Assessment Cover Sheet

SHBHREF004 - Enhance hair designs using chemical reformation techniques
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SHBHREF004 - Enhance hair designs using chemical reformation techniques

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